My Account

Account Inquiry

This page may not be available for all accounts or users, and may require a separate password for access.

This page details financial information about your account. It displays future, current and aged balances with totals. It also displays month and year to date sales, available credit limit, last payment, terms, and contact information. This information covers all your open orders, not just those placed over the web.

You can search by Reference number or by selecting a page in the upper right corner of the page. The date span defaults to everything, and it determines what transactions are listed and the aging of all account balances displayed. The Reference number can be either a sales order number or your purchase order number.

Future
The part of your balance that is due, that has not yet appeared on a statement.

Current
The part of the balance that has been billed and is due in the current period.

31-60, 61-90, 91-120, Over 120
The part of your balance that is overdue, by number of days overdue.

Total
Your total balance due.

Deposits
The total of all deposits you've made against open orders.

Orders
The dollar value of material that has been ordered but not yet been shipped to you.

MTD Sales, YTD Sales
Month-to-date and year-to-date sales. Your total sales so far in the current month or year.

6-Mo Average
Your average balance due over the last 6 months.

6-Mo High
The highest total balance due over the last 6 months, at a single point.

Payment Days
This is the average number of days it takes you to pay your balance.

Contact
Two names and phone numbers for contacting you.

Terms
Your payment terms for your account.

Credit Limit
The total credit available for your account.

Available
What is available on your credit; the difference between your limit and the total balance due.

Last Sale
Shows the date and amount of the last sale to your account.

Last Payment
Shows the date and amount of the last payment made on your account.

Reference Number
The sales order number, check number or cash payment number of a transaction.

Br
Branch you worked with on that transaction.

Date
The posting date of the transaction.

Amount
The amount of the transaction.

Payment
The amount applied to the original transaction.

Pmt Date
The date the payment was made.

Balance
The remaining balance for the transaction.

Age
The aging category of the transaction.

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My Settings

Use the Product Display options to set up how your product results will be displayed. If you are on a dial-up connection, we recommend the text-only view. The text-only view has a y/n notation of whether there is an image or not, and if there is, you can click on the Y and see the picture as a popup above the product results page.

The Express Checkout Settings allow you to preset your default ordering information, then use Express Checkout for one-click ordering. Select your default credit card and shipping address from the drop-down menus, then click Save and Continue.

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Bids

This page lists your orders that are in Bid status, meaning they have been submitted, but not yet approved as orders. This is often the default status for orders submitted from the web. As soon as we process your bid, it will switch to an open order, then it will be invoiced and you will be able to see it in your order history.

Pricing on bids is good for a set amount of time. If a bid is not marked as expired, then when you copy the items to your current cart they will have the same pricing. Bids that are expired may have pricing changes when you copy the items to your current cart.

Click on a Bid Number to see the order detail, including the items, ship via, comments, etc. To copy the items to your current cart click on Copy Items To Cart. You can also click on Modify Bid to add or remove items from the bid.

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Open Orders

This page shows you the orders that you have submitted, but have not yet been invoiced.

You can search for an order using the PO number or the Sales Order number by performing a reference number search.

Click on a Order Number to see the order detail including the items on the order, ship via and comments. You can also copy the items to your current cart from here.

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Order History

This page may not be available for all accounts or users, and may require a separate password for access.

The order history contains a record of all open orders and other transactions that have been invoiced and notes whether each transaction is a credit or debit. This page does not include bids or open orders.

The initial view is from the beginning of your account to today. Enter alternate dates and click on Get More Transactions to see a specific date range.

Click on the Reference Number to see the transaction detail including post date and time, user ID of the person who placed the order, the amount and the method of payment.

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Print Invoices

Enter your date range making sure that the Start Date is earlier than the End Date, and click Submit. It may take a few minutes for the server to return a page.

This function will only show you orders that have already been invoiced, not open orders or bids, or cancelled invoices. You will be returned a page displaying all of the invoices within that date range. Use your browser's print command to print the invoices.

Depending on the number of invoices, it may take a few minutes for the page to load, even on high speed connections.

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My Carts

If you have items in your cart that you would like to buy, but not right now, you can save your cart by going to My Carts, and clicking on Save Current Cart. It will be availabe to you on future visits, until you decide to delete it or submit the cart as an order.

To buy items you saved previously, click on View Saved Carts, select the cart you would like, and click GO. The items will be added to your current cart.

To delete a saved cart, click on View Saved Carts, select the cart to be deleted, and click DELETE.

Help Overview